It is no secret that your trusty neighborhood admin uses Spiceworks to keep his networks under control. I have heard from a lot of you out there in AdminLand that are using it as well. Michele from Spiceworks just gave me a shout that the new version is officially in Beta. We wanted you to [...]

Check out http://www.instanthousecall.com and install their free Remote Support tool. It really is awesome and saved my ass yesterday when I needed to connect to a remote Vista machine on the fly and my Single Click Vnc just wasn’t doing it! What do you guys use for remote support? We would love to hear your [...]