Comments on: Ask The Admin Reviews: Host Gator

By: Jackb

Jackb — Fri, 12 Nov 2010 17:23:40 +0000

I find it funny that most of the time that Brent posts in a forum defending his company, 90% of the time it’s actually Level 2 Sales pretending to be him.

By: Karl Gechlik | AskTheAdmin.com

Karl Gechlik | AskTheAdmin.com — Tue, 21 Sep 2010 14:07:39 +0000

Thanks for stopping by Brent. We agree with you 100% and absolutely LOVE hostgator. AskTheAdmin and all of our clients are hosting on HostGator.

You have an awesome company Brent! Let us know if you have any interest in corporate sponsorship here at AtA.

By: brent oxley

brent oxley — Tue, 21 Sep 2010 11:54:04 +0000

Hello,

I’m the owner of hostgator and based on the comment Scott made I’m going to assume he had a personal issue with Lance.

Lance is somewhat of the enforcer at hostgator so there’s probably a good chance this person may have been fired by him. We take customer service very seriously and as a result we endup having to get rid of many employees who aren’t up for the challenge. A few of those employees endup posting on glassdoor. It’s pretty simple those who are good at their job usually love it at hostgator. Those that don’t perform well usually hate it and blame management.

If a customer of ours ever has an issue with our services they are more then welcome to reach out to me and I’ll personally help them. That goes for our employees to. =)

By: amielkrig

amielkrig — Mon, 26 Apr 2010 00:49:29 +0000

how can i level up fast in epicduel and have some cool gears plss do it iwill pay you 30$ plss

By: Karl Gechlik | AskTheAdmin.com

Karl Gechlik | AskTheAdmin.com — Fri, 12 Feb 2010 18:01:35 +0000

Well Peter the host gator account we are running on is very low cost sub $20 a month and we have 15 or so sites running off of it. I have several other accounts at this level or below for other clients. It works well for big and small site.

By: Peter

Peter — Mon, 08 Feb 2010 22:17:25 +0000

Scott – I wouldn’t doubt that “rackspace, savvis, ibm” and others of that ilk will provide better service, more uptime and better support. But you are going to pay handsomely for that.

It’s really about matching the host to your needs. Not to belittle ATA at all, but it really doesn’t make sense for them to pay for the same level of reliability and support that a much larger, more heavily trafficked site needs.

By: Karl Gechlik | AskTheAdmin.com

Karl Gechlik | AskTheAdmin.com — Mon, 08 Feb 2010 14:30:03 +0000

Scott – thanks for the comment. We love GatorHost and it offers the most bang for your buck. We have not had ANY downtime with Gator and always can get a support specialist on the line.

Who would you rather use Scott?

By: Commodore64

Commodore64 — Sat, 06 Feb 2010 14:26:06 +0000

Hey Scott,
We welcome your agreements as well as disagreements. You have to consider the reason behind why I opted to give a brief history of our trials and tribulations – We come from hosting HELL. Our files ended up on a server in India and might very well still be rattling around there somewhere. So our point of view is one of despair, so in contrast GatorHost is a good host for the money and is suiting our needs very nicely.

Our old host used to make us communicate with them via email only. We used to have to wait days for a response and then weeks for a solution. It was utterly disgusting.
When we started out with Gator I made sure I could get a voice on the phone. Since then I’ve been getting voices on the phone for any and all, even if useless, questions I’ve had for them; even completely speculative questions yielded an American (no offense, India or any other countries who provide tech support) voice on the phone and an immediate solution.
For us this was simply enough.
Using aremysitesup.com also further drove the uptime point home.
I appreciate your critique, as it was an educated one. But we’re very happy with gatorhost and it’s the ONLY reason we would EVER give a product a positive review.
Thanks and be well,
C64 ,8,1

By: scott granado

scott granado — Sat, 06 Feb 2010 03:11:05 +0000

you know, I’ve been a long time reader of your blog, but i really have to disagree with this one. Hostgator operations are not at all top notch. I mean c’mon the COO used to run cell boutiques?! Now I know everyone has to start somewhere, don’t get me wrong, but as a service owner you have to have faith in a companies leadership and if you read the reviews from inside employees, glassdoor.com you would see what i mean. I’m just glad they don’t run their own datacenters or you’d have bigger problems on your hand. The Planet runs it but its not like they are a top notch company either vs rackspace, savvis, ibm, etc. I would just suggest reviewing your SLA’s with them, try calling support and seeing how professional they are, and make sure to have local backups of all your stuff.