Comments on: Blackberry week from hell… Imail + RIM = No Love http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html Fri, 03 Feb 2012 06:08:50 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Karl L. Gechlik | AskTheAdmin.com http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9702 Karl L. Gechlik | AskTheAdmin.com Mon, 23 Feb 2009 15:09:40 +0000 http://www.asktheadmin.com/?p=2042#comment-9702 We just got the issue sorted out - it turns out that something changed on Blackberry's end and our sonicwall was putting the kibosh on the blackberry retrieval of email. I stopped some low-level IPS options including a few IMAP and Imail ones and now my bb's are working again! Thanks for the option though Sun. We just got the issue sorted out – it turns out that something changed on Blackberry’s end and our sonicwall was putting the kibosh on the blackberry retrieval of email. I stopped some low-level IPS options including a few IMAP and Imail ones and now my bb’s are working again!

Thanks for the option though Sun.

]]> By: Sun Kwok http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9689 Sun Kwok Sun, 22 Feb 2009 06:06:08 +0000 http://www.asktheadmin.com/?p=2042#comment-9689 We have seen intermittent problems when we try to get blackberries to pull from our mail servers including ours (Imail 9.22). It works, then all of the sudden it breaks for no apparent reason and stops working. To get around that, what we do is we setup email accounts on the blackberry username@att.blackberry.com and then setup imail to just forward email to that email account. (in individual email accounts, .,username@att.blackberry.com). Works great, never had a problem with it not working. Just remember to set your reply to address in the blackberry to your regular email address. We have seen intermittent problems when we try to get blackberries to pull from our mail servers including ours (Imail 9.22). It works, then all of the sudden it breaks for no apparent reason and stops working. To get around that, what we do is we setup email accounts on the blackberry username@att.blackberry.com and then setup imail to just forward email to that email account. (in individual email accounts, .,username@att.blackberry.com). Works great, never had a problem with it not working. Just remember to set your reply to address in the blackberry to your regular email address.

]]> By: Karl L. Gechlik | AskTheAdmin.com http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9569 Karl L. Gechlik | AskTheAdmin.com Sat, 07 Feb 2009 17:15:59 +0000 http://www.asktheadmin.com/?p=2042#comment-9569 Thanks. Thanks.

]]> By: Raleigh Walker http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9566 Raleigh Walker Sat, 07 Feb 2009 14:55:00 +0000 http://www.asktheadmin.com/?p=2042#comment-9566 We have been using IMail since v8.22 and have nothing more than ocassional the minor issue. Most of our folks use crackberries as well. Sounds like your have the correct pathways established - (POP to client and leave on server for X days and IMAP to BB). We ran into an issue with RIM back in early 2007 and RIM was completely useless in offering any help! We called Ipswitch and those guys worked the problem for 3 days until the solved it. Who are you working with over there? If you can, see if you can work with Allen...I always ask for him. That dude is a mail server maven and a complete work horse. Anyway...give Ipswitch a couple of days and they will get it figured out for you. Until then let those interns earn those internships! Ha ha...that is too funny! We have been using IMail since v8.22 and have nothing more than ocassional the minor issue. Most of our folks use crackberries as well. Sounds like your have the correct pathways established – (POP to client and leave on server for X days and IMAP to BB). We ran into an issue with RIM back in early 2007 and RIM was completely useless in offering any help! We called Ipswitch and those guys worked the problem for 3 days until the solved it. Who are you working with over there? If you can, see if you can work with Allen…I always ask for him. That dude is a mail server maven and a complete work horse. Anyway…give Ipswitch a couple of days and they will get it figured out for you. Until then let those interns earn those internships! Ha ha…that is too funny!

]]> By: dot45 http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9565 dot45 Sat, 07 Feb 2009 13:50:55 +0000 http://www.asktheadmin.com/?p=2042#comment-9565 http://www.sems.org/entry.asp?ENTRY_ID=276 use this link, it has more updated versions of the software. http://www.sems.org/entry.asp?ENTRY_ID=276
use this link, it has more updated versions of the software.

]]> By: dot45 http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9564 dot45 Sat, 07 Feb 2009 13:43:11 +0000 http://www.asktheadmin.com/?p=2042#comment-9564 http://sems.org/content/download/bbc4/activesync_bbconnect_desktop_setup_4.0.0.17.zip here is a link to the blackberry connect desktop software. http://sems.org/content/download/bbc4/activesync_bbconnect_desktop_setup_4.0.0.17.zip
here is a link to the blackberry connect desktop software.

]]> By: dot45 http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9563 dot45 Sat, 07 Feb 2009 13:41:12 +0000 http://www.asktheadmin.com/?p=2042#comment-9563 http://sems.org/content/download/bbc4/bbconnect_pocketpc_bb_4.0.0.67.zip Above is a link to the blackberry connect software for pocket pc. http://sems.org/content/download/bbc4/bbconnect_pocketpc_bb_4.0.0.67.zip

Above is a link to the blackberry connect software for pocket pc.

]]> By: Karl L. Gechlik | AskTheAdmin.com http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9561 Karl L. Gechlik | AskTheAdmin.com Sat, 07 Feb 2009 13:30:35 +0000 http://www.asktheadmin.com/?p=2042#comment-9561 Thanks Joe. I have RIM and Ipswitch working on it but I do not know that they will solve it. It is good to have a backup plan. And I have never had a problem with imail before. I will let you know how it goes! Good to see you back around. Thanks Joe. I have RIM and Ipswitch working on it but I do not know that they will solve it. It is good to have a backup plan.

And I have never had a problem with imail before. I will let you know how it goes!

Good to see you back around.

]]> By: Karl L. Gechlik | AskTheAdmin.com http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9560 Karl L. Gechlik | AskTheAdmin.com Sat, 07 Feb 2009 13:28:47 +0000 http://www.asktheadmin.com/?p=2042#comment-9560 That is a good idea. I will try that on monday. Do you have a link to it? That is a good idea. I will try that on monday. Do you have a link to it?

]]> By: Joe Glessner http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9558 Joe Glessner Sat, 07 Feb 2009 06:41:24 +0000 http://www.asktheadmin.com/?p=2042#comment-9558 This is a big part of why I use postfix. Now don't get me wrong, I use Exchange as my primary email server (this is mostly due to Outlook compatibility issues), but postfix does all the heavy lifting, so my exchange server can do the easy stuff (like deliver email to and receive email from the desktops). I have not used Imail since like v3, so I don't know that I can be any help on that front, but I can tell you this: postfix has never failed me (and there is a damn good reason that Barracuda uses it for the base of their spam filters). This is a big part of why I use postfix. Now don’t get me wrong, I use Exchange as my primary email server (this is mostly due to Outlook compatibility issues), but postfix does all the heavy lifting, so my exchange server can do the easy stuff (like deliver email to and receive email from the desktops).

I have not used Imail since like v3, so I don’t know that I can be any help on that front, but I can tell you this: postfix has never failed me (and there is a damn good reason that Barracuda uses it for the base of their spam filters).

]]> By: dot45 http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9555 dot45 Sat, 07 Feb 2009 02:23:38 +0000 http://www.asktheadmin.com/?p=2042#comment-9555 Also, install blackberry connect on a windows mobile device, and try setting up the "emulated" blackberry to mimic the Tmobile's that are hating you right now. Also, install blackberry connect on a windows mobile device, and try setting up the “emulated” blackberry to mimic the Tmobile’s that are hating you right now.

]]> By: dot45 http://www.asktheadmin.com/2009/02/blackberry-week-from-hell-imail-rim-no-love.html/comment-page-1#comment-9554 dot45 Sat, 07 Feb 2009 02:22:02 +0000 http://www.asktheadmin.com/?p=2042#comment-9554 If you roll back the server time, to before that date, can you get the crackberries to receive email? If you roll back the server time, to before that date, can you get the crackberries to receive email?

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