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Troubleshooting using Microsoft Diagnostics and Recovery Toolset

Written by yaronmaor on November 23, 2008 – 12:00 am -

We have all been stuck between a rock and a hard place at one time or another…

Stuck staring blankly at a Windows machine that just won’t boot. I have been recommending this re-branded toolkit left and right recently so here is a little more information on it for you guys:

This nifty tool allows you to boot from a CD into a special diagnostics environment which enables you to:

  • Fix boot problems (boot.ini/Chkdsk)
  • Edit the Registry offline
  • Change Services/Drivers startup state
  • Restore to an earlier Restore Point even if Windows fails to start in Safe-Mode
  • Reset the administrator password (or any other account)
  • Easily remove malware & viruses while scanning the system offline
  • Recover lost data while the system is offline (undelete files, folders or partitions)
The tool fully supports TCP/IP networking for sharing folders and remote troubleshooting.

The environment partially-supports running other Windows applications for Virus cleaning, un-deleting files and more. Most applications that will work flawlessly are the one that designed to run without installation and no run-time libraries (.Net framework, etc.)

The original name of the product is “ERD Commander” from Winternals. Microsoft bought the company and now calls that same product by the name:

The download link above is for a fully-featured 30-days evaluation version of the product. this application is intended for Enterprise IT Professionals (as a Volume Licensing Extra).
I recommend on playing with it inside a Virtual PC/VMware workstation. you will be thankful that you’ve heard about this tool on your next BSOD!
Note that this product officially support the Windows 2000/XP systems only (although it can be used for any other version too…)
Enjoy!

YaronM

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5 Responses to “Troubleshooting using Microsoft Diagnostics and Recovery Toolset”

  1. By Crzeeate on Dec 14, 2008 | Reply

    How do i enable javascript & cookies on my mobile browser? My verizon phone: lg vx 8300

    [Click to Reply to This Comment.]

  2. By Sudha on Jan 6, 2009 | Reply

    Hi
    i’m interested to know the application of this tool to rectify a booting error.The error says
    “Windows cannot start because the following file is missing or corrupt.
    \system 32\hal.dll ”
    can this tool be used.If so,can you give a step by step of how.I’ve already used the CD to boot from my laptop and copied all data.
    I’d apreciate all helpin this regard.
    Thanks and regards
    Sudha

    [Click to Reply to This Comment.]

    Karl L. Gechlik | AskTheAdmin.com Reply:
    January 6th, 2009 at 9:34 am

    You can try to use this to restore back to an earlier time otherwise you need to boot to a live cd that will allow you to edit the ntfs partition - copying the dll file back to the correct place will also resolve your issue.

    How did it happen? Were you upgrading or installing something or was it a virus?

    [Click to Reply to This Comment.]

  3. By Sudha on Jan 7, 2009 | Reply

    It started with a malware problem.And then the boorting errors started.i’ve a Dell Inspiron 6000 laptop.It came with the Os preloaded.So,I don’t ‘ve any installation Cd.So,what elsean I do?
    Cheers
    sudha

    [Click to Reply to This Comment.]

    Karl L. Gechlik | AskTheAdmin.com Reply:
    January 8th, 2009 at 6:57 am

    The machine should have also either came with a recovery cd or a recovery partition.

    [Click to Reply to This Comment.]

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