Plugged in not charging 0% remaining

Sounds like bad ACPI interfacing in the… OS? Never had this problem on XP, but I've seen it on Vista. I'm wondering if maybe one of the BIOS manufacturers made an unnoticed change in ACPI and it is effecting certain machines? Odd to be sure.

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Rathman Reply:
September 28th, 2008 at 12:49 pm

Hi,
I have similar problem, “98% available, plugged in not charging.”

My laptop is loaded with vista home premium.
Tried all the tricks given in other forums, installed XP, Replaced the battery, Still unable to solve the issue.
No clear solution or reason available for this issue.

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Rob Reply:
November 12th, 2008 at 9:57 am

Thats intended,
The barriers wont charge if they’re that close to being full. IT was designed to keep the battery safe

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Clarence Reply:
April 30th, 2010 at 3:09 am

Is that really true and is that how big computer makers wanted it for all their laptop battiers. Because mind charged at percent in the begining with no problem. I got my laptop in the summer of 2008. I didn’t use it that much until I switch from dial up Comcast high speed, sometime last year. All of last yer their was no problem it would charge at any percent even 98% and even a little bit not 100% fully charged. I didn’t have plug the ac adapter and wait for it to go down to 80 something percent oof lower.

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That's what I'm saying it is so wide spread that it is unbelievable. And just to pour some more salt on my wound it isn't charging again. I'm at 39% plugged in and not charging…

I hope the trick works again!

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That is unfortunate. Have you checked to see if there are any BIOS updates available for the machine(s) in question?

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Karl L. Gechlik | AskTheAdmin.com Reply:
August 15th, 2008 at 3:22 pm

Just updated to the brand new bios and guess what I am charging again…

Wacka wacka wacka

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On the laptop I'm on now (Dell Inspiron 1501) I used to have this issue. It would only happen when the battery completly drained. If I shut it off before it drained, I was fine. However, I could fix it by popping the battery in and out. However, a few months after I got it I switched to Linux on it (Linux has been my main OS for years mind you) and I have never had the problem again. I always thought it was a minor hardware problem, but the reason Linux works may just be because it is killing the laptop with more battery remaining. I'm not sure.

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Hi,
I have a similar problem. “98% availabe, plugged in, not chariging”.
This shows in AC power with the laptop battery 100% charged. After two days it will show the same message. If I use the battery for a while, it will recharge and become 100%. But after two days same issue. All in AC Power.

Laptop is new, given for service, replaced the battery, Not re-solved the issue, replaced the power adapter but no change, removed vista and installed XP, no change. Caliberated the battery ..no change in the problem. ….
So no solution….!!!!!

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Nina Reply:
October 6th, 2008 at 7:55 am

Firmware update?

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What is amazing is that Microsoft has not been sued for this crap or the many other bugs they have created???

Batteries quit, touch pads quit, it creates duplicate records when sincing pda’s…thank you Microsoft Vista…Take it back…Please…

Is there no honor or even concience today?

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hey guys i had the same problem on a brand new HP DV4T i emailed HP and they give the solution.. this is what u have to do:

1. Turn computer OFF
2. Unplugged the AC cord and remove the battery
3. Press the power button for 30 to 60 seconds
4. Connect the AC cord and put the battery again
5. Turn the Laptop ON

this solve the problem for me.. and people if u are having problems with a BRAND NEW LAPTOP go to your brand web page they will help u find a solution

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Dave Reply:
October 13th, 2008 at 8:26 pm

Thanks it worked great. My wife has a HP a few years old and just got a new battery and it wouldn’t charge. It’s chargeing fine now. Now I can have some pease and quite.

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Alli Reply:
May 1st, 2010 at 12:48 am

I did this and so far *knocks on wood* it’s working…

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Hey there, I’m having this issue with my dell inspiron 1525 notebook.

http://uk.youtube.com/watch?v=eI9IN0KGUp0

Link to youtube video, please comment there.

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Running 3 week Old HP Pavillion dv4.

Out of principle alone, I will be returning this machine for a new one, considering I am still within my 30 day purchase date…

I had 3%, “plugged in, not charging”.

This worked with instantaneous results:

Shut down computer
Unplug power cord
Remove Battery
Hold power button down 10 secs (to discharge connectors)
Insert battery
Turn on Machine

After I turned the computer back on, I was at a full 100%!

This leads me to believe the battery had been charging the entire time it was plugged in, just not responding to the operating system.

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Badboynab Reply:
April 20th, 2010 at 8:06 pm

hey guys stop reading right here i tried it and it worked so just :

Shut down computer
Unplug power cord
Remove Battery
Hold power button down 10 secs (to discharge connectors)
Insert battery
Turn on Machine

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Shut down computer
Unplug power cord
Remove Battery
Hold power button down 10 secs (to discharge connectors)
Insert battery
Turn on Machine

That worked for me too on my HP Pavilion. Glad it was an easy fix.

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Okay, Admin.
1. Shut down the laptop with the battery in and plugged in.
2. Remove the battery.
3. Reboot the machine.
4. I waited for Vista to come up and show the power icon.
5. I then reinstalled the battery.

It’s just that my battery charge, is on 0%, and I can’t turn it on. Any tips? ( Please,]= )

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3. Reboot the machine

What do you mean by that?

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Karl L. Gechlik | AskTheAdmin.com Reply:
December 31st, 2008 at 6:12 am

Power it back up and start windows.

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The problem is probably caused because the laptop has been kept on for a long duration of time. you need not go through the long fix. Just ensure that your laptop is plugged in and then remove the laptop’s battery and let it cool down for sometime. Once its back to room temperature, its gonna work just fine. It works for me, I own a hp pavilion dv 6000.

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This happened to me too. Another fix for this is to calibrate the battery. After I calibrated yesterday, I haven’t had this problem yet.

For HP, use this guide:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00817650&lc=en&dlc=en&cc=us&product=3740556&rule=24163&lang=en

For other brands, they should have a guide for this at their site, if not, try the HP guide.

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Karl L. Gechlik | AskTheAdmin.com Reply:
February 17th, 2009 at 10:52 am

For real? You would figure that they would have a better method by now!

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I’m having the same problem with my Dell, with Windows XP. Although it isn’t brand new, I know it’s not a battery issue, because it holds charge if charged – when occasionally my PC “decides” to charge it…
I’ve tried to remove the battery and hold power button for 30′ without the power cord, and it work for me… Any other sugestions?

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Karl L. Gechlik | AskTheAdmin.com Reply:
February 26th, 2009 at 6:32 am

Have you fully discharged it and then fully charged it? How old is it?

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Guilherme Volkmann Reply:
February 26th, 2009 at 9:17 am

Yes, I have fully discharged it yesterday. As a matter of fact, I saw it slowly discharging day after day, as I eventually used it unplugged. And it just wouldn’t recharge when I plugged back the power cord this last month. Sometimes, out of the blue, it “decides” to charge, as I said earlier.
There’s another issue that I think relates to whatever is happening to my note, that is the fact that it isn’t any longer available the function “fn+F3″ to call the battery status window, as it did in the first two years of usage.
By the way, my notebook and battery are about two and a half years old, but I can assure you that the problem surely is not the age of the battery, as it will charge and hold charge, if my PC “decides” it is according to its independent will to charge it…

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Does it charge when it is powered off?

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Guilherme Volkmann Reply:
March 2nd, 2009 at 5:13 am

No, it doesn’t!

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Karl L. Gechlik | AskTheAdmin.com Reply:
March 2nd, 2009 at 6:36 am

Sounds like physical damage then it is only OS related if it does not charge when windows is booted up.

Have you done bios updates? Checked a different battery?

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Guilherme Volkmann Reply:
March 2nd, 2009 at 10:54 am

Hum… physical damage, huh?… I thought the same when I read BensXPS comment, bellow… I’ve tried to do a bios update, but my system have refused it because my bios was up to date.
I wouldn’t try a new battery; I’d rather try an entirely new notebook, as a new Dell battery here in Brazil will cost around 40% the price of a new notebook… Perhaps I can find a better priced power cord to try (I still believe my battery is ok – or is it just hope? lol)…
Thanks anyway.

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Tried it all.

The Battery taken out and updated, uninstalled and installed, nothing.

It started around a week ago where i was playing a game, all of a sudden the Frame Rates were extremely low.
I checked too see what was going on in the background and the battery was “X” Plugged in, not Charging.

I played with the back of the cord and it fixed itself.(Move it left and right, unplug and plug)
I’ve had to do this around 5 times now and each time its begining to get harder. Now i can’t manage to get it at all.

Tried all the methods and i can’t get anything going.

I’m running Vista on a Dell XPS1730.
Its 2 months old. Not happy.

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Karl L. Gechlik | AskTheAdmin.com Reply:
February 27th, 2009 at 7:38 am

The symtoms you describe sadly sound like you flucked up your dc adapter. That is the internal plug where the ac adapter plugs into. It might have broken or just been damaged.

Either which way it is still under warranty – stop messing with it and call Dell on it – NOW!

Let me know how it goes. I had to have my X1 repaired privately and it would have cost me $180 but my friend did it for me nongratis!

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I’m facing the same problem on my Dell Inspiron 1526. I get the error message “Plugged in, not charging” Any solutions?

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Don Reply:
December 24th, 2009 at 1:11 am

I have a 1525 and I was getting the same message. I was skeptical on all these “Fixes” but I did this and it start charging again.

1. Shut Down PC
2. Unplug AC Cord
3. Unplug Battery
4. Hold down the Power Button with No Battery or AC Adapter Plugged In for about 10 seconds
5. Plug AC Adapter In
6. Turn PC On
7. Insert Battery
8. should say charing

Hope this helps.

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Mahesh Reply:
December 24th, 2009 at 1:39 am

I’ve tried this! But it didn’t work for me.. I also updated BIOS to latest version, but that also didn’t work. I think there’s some problem with AC cord or I will have to replace the battery!

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Karl L. Gechlik | AskTheAdmin.com Reply:
December 24th, 2009 at 4:14 pm

What is your operating system?

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Mahesh Reply:
December 24th, 2009 at 10:04 pm

Windows Vista Ultimate!

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Karl L. Gechlik | AskTheAdmin.com Reply:
December 26th, 2009 at 2:04 pm

That fits with the profile and how old is the battery?

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Mahesh Reply:
December 27th, 2009 at 5:45 am

I bought the laptop in May 2008. The problem aroused in Feb 09.

Model : Dell Inspiron 1526

Karl L. Gechlik | AskTheAdmin.com Reply:
December 24th, 2009 at 4:15 pm

I am so glad we could help! what was the os and brand/model of laptop?

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I think the input pin may have been pushed back. I tried updating my BIOS but i need to have 10%+ Battery charged. I currently now have only 3%. Yesterday i had 77% lol.

I’ll get dell onto it.
Thanks Karl!

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I’ve found out that Bios isn’t recognizing the power adaptor; that may be the reason why my battery won’t be charged.
Would there be any way to induce Bios to recognize my power adaptor, since it is original?

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Karl L. Gechlik | AskTheAdmin.com Reply:
March 9th, 2009 at 6:09 am

Have you checked the pin in the hole that the adapter plugs into? Is their any damage to the port?

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Apparently not, the pin and port seem ok, looking at it from outside… But you’re right, it’s probably some damage to the cord not visible from outside; I googled the arguments “ac adaptor bios not recognizing” and most of the results, as far as I read, suggest that it would happen due to a physical issue to the adaptor… Nevertheless, if the adaptor is providing energy to the CPU, isn’t there a way to bypass Bios adaptor rejection, to skip ac adaptor checking step at boot, so that the energy provided by the adaptor would charge the battery, aside of keeping the CPU running??

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Karl L. Gechlik | AskTheAdmin.com Reply:
March 10th, 2009 at 4:07 am

If the charger or port is damaged in any way it will not charge the battery – this is because it could cause the battery/laptop to explode.

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Guilherme Volkmann Reply:
March 10th, 2009 at 5:04 am

Ok, I’ve got your point. You didn’t had to threaten my note, though… lol…
So I guess I should take the adaptor to a technician to have a look at it. I can’t fix hardware parts, that’s why I was insisting on an alternative based on configuration settings…
Thank’s anyhow!

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Karl L. Gechlik | AskTheAdmin.com Reply:
March 10th, 2009 at 6:40 am

If you still think it is the OS – you can boot to UBUNTU or KNOPPIX and see if the battery charges when you are in that environment. Other than that I would suggest trying a different battery prior to seeking to get it repaired.

Can you try another batter or adapter?

I hope your laptop didn’t take offense :)

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Thanks, Karl! I appreciate your attention!

It’s a good idea, I’ll try Linux next weekend (I’m short on time to download it this week)! But I honestly think you’re right about my adaptor. As I said earlier, I think my battery is still pretty good, as it holds charge, whenever it gets charged by my system. And it’s nonsense to buy a new Dell battery here in Brazil, for it coasts about 40% the price of a entirely new notebook. But I’ll check if any of my sisters’ Dell laptop adaptors or batteries are compatible with mine.

No problem, I think ‘she’ didn’t read your comment about the possibility of an explosion. ;-) I call my laptop “she” – I named her “Natasha” when, at first boot, the system asked for a name… lol That’s probably why she’s got a will of her own…

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fuck, “the battery must be charged above 10% before the BIOS can be flashed.” Guess I’ll try things your way then.

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I had this problem with my DEll Inspiron 1525. I contacted Dell, got a new AC adapter and the problem, so far, is solved.

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I only recently started having this problem but for my laptop I have to:
turn it off
take out the battery
unplug it
hold the power button
plug it in
turn it back on (wait for it to start completely)
then put in the battery again
See the indicator turn on and then turn off
Unplug the power cord
Plug it in again
And then finally it’ll stay charging.

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Karl L. Gechlik | AskTheAdmin.com Reply:
March 27th, 2009 at 11:20 am

What happens if you remove the battery, put it back in and charge it with out starting the machine? What type of lappie is it and how old is it?

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B Reply:
March 27th, 2009 at 12:31 pm

Well, if I remove the battery the laptop – my 2 year old Toshiba Satellite (it hasn’t been the worst laptop I’ve had) – without turning it off first, it turns off completely though it is plugged in.
When the computer is off the battery does charge – no need to remove it or anything.
That’s what made me think it’s an OS problem because when the computer starts up the indicator light for the battery is on but as soon as Windows starts booting it turns off.
My power cord works great, no damage to it or anything.
Don’t know if it’s related but before this came up, when I have my computer unplugged and just on battery, at some point the screen will just turn off completely and the computer doesn’t respond to any key commands so I have to turn it off manually.

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Karl L. Gechlik | AskTheAdmin.com Reply:
March 28th, 2009 at 5:30 am

after 2 years I would say it is the battery – but if it charges properly when windows is not booted up I would first check the bios of the system, then windows updates and if that fails do a reinstall.

Have you run toshibas diagnostics on the battery in windows?

Have you tried using a live cd like Ubuntu and seeing if that works?

These should eliminate or prove that the problem is the battery.

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Hi everyone ! I got the same issue, and this is what i did to get battery charge back.
1. Unplugged AC cord, and drain out battery until you can’t boot system no more.
2. Take out battery, and put it in cooler, NOT FREEZER. Please !!!

Then 3 hours later, put battery and plus in. WOOOOORRRRRKKKKKKS ! It’s Works . Yahooooooo!
Any question to ask, please email me at davidtran9178@gmail.com
Help community, help yourself.

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yo guys,same prob here,fukin battery not chargin at some point but thm i understood tht it would only charge wen its under 90%,meanin tht this was done on purpose so the battery doesnt like over heat or w/e,anyway,my solution is too simply turn the pc off,and take the battery out,put it bak in and thn just watch it work,btw im dealing with a hp 6735s here.c ya

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OK I’m Having A Similar Problem Its Stuck On 14% Available Not Charging, The Laptop Is 6 Months Old, The Charger A Month And It Just Had A New Pin Put In, IS It A Problem With The OS, And Is There A Way I Can Stop It. Its A Asus X50RL-2CAP Loaded With Home Premium

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I have similer issue with my HP CQ 60113ee Laptop
i did follwoing and works fine for me….

1.Shut down the laptop with the battery in and plugged in.
2.Remove the battery.
3.Reboot the machine.
4.I waited for Vista to come up and show the power icon.
5.I then reinstalled the battery.

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Did everything suggested, including BIOS update, etc. and it worked for 2 days. Now back to the same crap. Warranty with Dell expired 2 wks ago. Tried different charger and diff battery and same problem happened so it’s not the equipment. With the thousands and thousands of people having this problem thru google search it is definitely a Vista problem because that is the common denominator. It’s every type of computer and they all have Vista.

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Karl L. Gechlik | AskTheAdmin.com Reply:
May 10th, 2009 at 10:40 am

Sadly most people realize this is not the case when they install xp over vista or run ubuntu. Check it out ans report back.

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I have a Toshiba Satellite laptop, that has been working fine since 2 years. I recently switched from Windows Media Center to Vista Business (Bad move) and found my battery was never charged full. Now it says “1% available, (plugged in, charging) BUT IT IS NOT CHARGING!!! I never had this problem..and I am sure it has to be a problem with Vista. I changed all the power options/plans, but it still is not working. Help Please!

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Karl L. Gechlik | AskTheAdmin.com Reply:
May 19th, 2009 at 10:51 am

Can you charge your laptop while it is off? If not it is not a Vista issue. Most batteries have a 1-3 year life span.

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Deepti Reply:
May 25th, 2009 at 6:40 am

No. I am unable to charge it even if the laptop is switched off. My battery is right now at 1% and now it says ” plugged in, not charging”.

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Karl L. Gechlik | AskTheAdmin.com Reply:
May 26th, 2009 at 6:40 am

Then it is going to be the battery or your chgarger. How old is the machine?

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I HAVE THE SAME PROBLEM IN SIMILER WAY. MINE SAYS PLUGGED IN NOT CHARGING AND TURNS OFF EVERY 3-5MINS EVENTHOUGH IT HAS LIKE 94-98% REMAING.
NOT GOD BUT ADMIN PLEASE HELP.
P.S.-I BOUGHT IT OVER CHRISTMAS ITSL LIKE 6MONTHS OLD AND NOTHING OBNOXIOUS HAPPEN.

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Karl L. Gechlik | AskTheAdmin.com Reply:
May 26th, 2009 at 6:39 am

6 months- then you are still under warranty. Call the manufacturer.

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Hello,

It seems that unplugging and cleaning the recepticle works fine for me, Thank god i dont have to buy a new battery!!!

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HOPING FOR HELP. Dell inspiron 1420. Days out of warranty! ! ! Computer works fine while plugged in however it will not charge. Display shows error “plugged in, not charging” have read, and read and read, cant seem to find a fix. Need to be at 10% to flash bios im at 3… kinda stuck any help would be great.

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Karl L. Gechlik | AskTheAdmin.com Reply:
July 3rd, 2009 at 9:44 am

Days out? Dell should still help. Call them on it. If not chances are you need to replace the battery.

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I have a Dell Inspiron 1720, I have had the plugged in not charging off and on for a few weeks, last 5 days it has been on solid. My laptop is only a year old, I called Dell and they did the remote stuff over the net. They uploaded the latest bios version 09 if I remember right. I know it’s not the power suply because it runs/and charges my friends dell. After all the “cleaning up” the Dell rep did the problem is still there. So later tonight a Dell guy is suppose to come replace the mother board. I will update as to what happens.

I have read posts from many websites about all the fixes, all of what might be causing this. I don’t know, and I don’t want to try any fixes on my own since this will be dell’s problem until they can fix it.

Take care,

Eric

ps Yes I am as mad as all the others I know have this problem too.

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Eric G. Reply:
July 11th, 2009 at 3:15 am

update, the dell rep came and replaced the motherboard and the power cord. Every thing seems to be running correct now, and the performance issue is gone. I have to say I was impressed with dell’s customer service from the help over the net with live chat and remote attempt to fix it. As well as the dell repair guy coming to my work place on a night shift to fix it.

Good luck and I hope this helps others….if it fails again I will come back and update.

Eric

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I have a Lenovo R61i had the same problem. popped out the battery, cleaned the contacts and poped it back in. Thank you! worked GREAT!

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I have a Dell Inspiron 910 that briefly had this problem. I just unplugged the battery, blew on it, and reinserted it. The problem was solved. Just sharing a success story.

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THIS IS THE SOLUTION AND IT WILL TAKE 90 SECONDS TO FIX

Power management software in Windows Vista

Understanding battery charging issues
If the notebook battery is not charging or the notebook does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues.
Uninstalling and reinstalling power management software in Windows Vista
In order to correct problems with the battery’s power management software, follow the steps below.
1. Click Start and type device in the search field, then select Device Manager .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn’t have drivers installed, and will install the drivers needed to manage your battery’s power. The notebook should now indicate that the battery is charging.

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I AM HAVING A SIMILAR PROBLEM WITH MY LAPTOP BATTERY FOR MY HP. I HAVE BEEN NOTICING THAT THE BATTERY PERCENTAGE AVAILABLE HAS BEEN GRADUALLY GOING DOWN OVER TIME. MEANING THAT WITH THE AC CORD CONSTANTLY IN, THE BATTERY LIFE SAYS 77% AVAILABLE (PLUGGED IN, CHARGING). IT WILL NOT GO OVER 77% AVAILABLE EVEN WHEN I LEAVE THE AC CORD IN. A FEW WEEKS AGO, I NOTICED THAT IT WOULD MAX OUT AT 78% AVAILABLE, AND A CPLE WEEKS BEFORE THAT IT MAXED OUT AT 80% AVAILABLE. I HAVE ALWAYS LEFT IT PLUGGED IN BUT IT SEEMS LIKE IT IS SLOWLY LOSING BATTERY POWER AND NOT RECHARGING. I AM AFRAID THAT 6 MONTHS FROM NOW THE MAX BATTERY LIFE THAT I CAN GET EVEN AFTER CHARGING WILL BE LIKE 7% AVAILABLE. IT SAYS PLUGGED IN AND CHARGING, YET THE % NEVER INCREASES. I HOPE PEOPLE CAN UNDERSTAND WHAT I AM SAYING AND HELP EXPLAIN WHY I AM HAVING THIS PROBLEM. THANKS,

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