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Not so Suretype – Blackberry problem of the day

Just got this interesting one today. Nothing major, thankfully, but in the eyes of the CEO here, it is important.

Problem: Suretype is not enabled on his 7130.

Answer: Open a new email, scroll down to the body, press in the wheel change ‘Enable Multitap’ to ‘Enable Suretype’.

Problem solved right????

WRONG!

The ‘Enable Suretype’ option isn’t available! Turning the blackberry on and off…no joy there either.

Time to hit the web and find the answer.

Went to Blackberry Forums

Found this little gem of an answer:

Try going to Settings>options >language > Input method
Check it is set to “english” not “English Multitap”
English Mutlitap changes it to single letters and not predictive text mode

Now on this blackberry, the input method was set to English, not the English Multitap. I then decided to change it to multitap, save it and then edit it again and send it back to regular English.

Suretype came back!

I love buggy software. That 7130e is a finicky creature.

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4 Responses to “Not so Suretype – Blackberry problem of the day”

  1. Anonymous says:

    How do you like that model otherwise. lots of bugs or useable?

  2. Jace says:

    i was having the same problem ty vm!

  3. The Slothman says:

    I don’t use the 7130e. We have 4 of them in the company and they are only for the upper echelon guys.

    The reason they have it is that they go over seas a lot and needed a Blackberry/phone that would flow seamlessly between the European countries they frequent and Cingular/ATT was the only provider that guaranteed it for me at the time we bought them a year ago.

    But I’ve found that the 7130e has been pretty good. It comes preloaded with a lot of junk that is unnecessary for our needs and caused a problem with getting our extensive CRM contact list into it(out of space…). But once we covered those hurdles, it is a decent phone. I think most of the problems I have with them are PEBCAK* errors.

    * Problem Exists Between Chair And Keyboard

  4. Karl L. Gechlik says:

    …PEBCAK* errors.

    * Problem Exists Between Chair And Keyboard …

    I think i peed a lil when i read that :)

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