Comments on: Dell and Wal-mart http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html Fri, 03 Feb 2012 06:08:50 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5791 Unknown Wed, 01 Aug 2007 01:43:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5791 i would love you to review new ubuntu dell lappie i would love you to review new ubuntu dell lappie

]]> By: jaydee@geico http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-878 jaydee@geico Tue, 31 Jul 2007 23:43:00 +0000 http://ata.bansal-inc.com/?p=218#comment-878 i would love you to review new ubuntu dell lappie i would love you to review new ubuntu dell lappie

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5792 Unknown Sat, 28 Jul 2007 15:26:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5792 We have been buying dell since their inception and as with any company some products are a hit and some flop. We love the new precisions and have not experienced any real hardware issues. are there others with these issues?<BR/><BR/>Psymon101 after all those replacements how is it going? Is performance as good as I heard? Do you know what the max memory is on the M90?ty ttyl! We have been buying dell since their inception and as with any company some products are a hit and some flop. We love the new precisions and have not experienced any real hardware issues. are there others with these issues?

Psymon101 after all those replacements how is it going? Is performance as good as I heard? Do you know what the max memory is on the M90?ty ttyl!

]]> By: HotMamma http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-841 HotMamma Sat, 28 Jul 2007 13:26:00 +0000 http://ata.bansal-inc.com/?p=218#comment-841 We have been buying dell since their inception and as with any company some products are a hit and some flop. We love the new precisions and have not experienced any real hardware issues. are there others with these issues?<br/><br/>Psymon101 after all those replacements how is it going? Is performance as good as I heard? Do you know what the max memory is on the M90?ty ttyl! We have been buying dell since their inception and as with any company some products are a hit and some flop. We love the new precisions and have not experienced any real hardware issues. are there others with these issues?

Psymon101 after all those replacements how is it going? Is performance as good as I heard? Do you know what the max memory is on the M90?ty ttyl!

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5793 Unknown Fri, 27 Jul 2007 23:29:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5793 Marco, good to see that a company of your size admits to its mistakes, that by itself is a good sign of "Doing the right thing"<BR/><BR/>Oh if you want us to review one of your Ubuntu based system that would be wonderful:) <BR/><BR/>Seriously though, thanks again, its good to see Dell are getting out there and finding out what people think of their products. Marco, good to see that a company of your size admits to its mistakes, that by itself is a good sign of “Doing the right thing”

Oh if you want us to review one of your Ubuntu based system that would be wonderful:)

Seriously though, thanks again, its good to see Dell are getting out there and finding out what people think of their products.

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5794 Unknown Fri, 27 Jul 2007 22:25:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5794 Appreciate all of your comments. We are the first admit we’ve made mistakes in the past and we’re focused fixing them and doing what’s best for our customers. We’ve invested heavily in quality and customer satisfaction recently and while we know the transformation will not happen overnight, we believe it’s a step in the right direction. We’re committed to keeping the lines of <a HREF="<a href="<a href="http://www.dell.com/conversations/" " rel="nofollow">http://www.dell.com/conversations/" </a>"><a href="http://www.dell.com/conversations/" " rel="nofollow">http://www.dell.com/conversations/" </a></a>REL="nofollow">communication</A> open and we’ll continue to listen and learn from our customers.<BR/><BR/>Karl, happy to discuss reviews of Dell products. I’ll shoot you an email soon. <BR/> <BR/>Psymon, thanks for raising the issue. I am happy to hear that loyalty is keeping you as a customer, however we hope to prove that we are worthy of your business through our actions.<BR/><BR/>Thanks again to all of you for your comments! Appreciate all of your comments. We are the first admit we’ve made mistakes in the past and we’re focused fixing them and doing what’s best for our customers. We’ve invested heavily in quality and customer satisfaction recently and while we know the transformation will not happen overnight, we believe it’s a step in the right direction. We’re committed to keeping the lines of http://www.dell.com/conversations/” “>http://www.dell.com/conversations/” REL=”nofollow”>communication open and we’ll continue to listen and learn from our customers.

Karl, happy to discuss reviews of Dell products. I’ll shoot you an email soon.

Psymon, thanks for raising the issue. I am happy to hear that loyalty is keeping you as a customer, however we hope to prove that we are worthy of your business through our actions.

Thanks again to all of you for your comments!

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-7340 Unknown Fri, 27 Jul 2007 22:25:00 +0000 http://ata.bansal-inc.com/?p=218#comment-7340 Appreciate all of your comments. We are the first admit we’ve made mistakes in the past and we’re focused fixing them and doing what’s best for our customers. We’ve invested heavily in quality and customer satisfaction recently and while we know the transformation will not happen overnight, we believe it’s a step in the right direction. We’re committed to keeping the lines of <a HREF="<a href="<a href="http://www.dell.com/conversations/" " rel="nofollow">http://www.dell.com/conversations/" </a>"><a href="http://www.dell.com/conversations/" " rel="nofollow">http://www.dell.com/conversations/" </a></a>REL="nofollow">communication</A> open and we’ll continue to listen and learn from our customers.<BR/><BR/>Karl, happy to discuss reviews of Dell products. I’ll shoot you an email soon. <BR/> <BR/>Psymon, thanks for raising the issue. I am happy to hear that loyalty is keeping you as a customer, however we hope to prove that we are worthy of your business through our actions.<BR/><BR/>Thanks again to all of you for your comments! Appreciate all of your comments. We are the first admit we’ve made mistakes in the past and we’re focused fixing them and doing what’s best for our customers. We’ve invested heavily in quality and customer satisfaction recently and while we know the transformation will not happen overnight, we believe it’s a step in the right direction. We’re committed to keeping the lines of http://www.dell.com/conversations/” “>http://www.dell.com/conversations/” REL=”nofollow”>communication open and we’ll continue to listen and learn from our customers.

Karl, happy to discuss reviews of Dell products. I’ll shoot you an email soon.

Psymon, thanks for raising the issue. I am happy to hear that loyalty is keeping you as a customer, however we hope to prove that we are worthy of your business through our actions.

Thanks again to all of you for your comments!

]]> By: Psymon101 http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-836 Psymon101 Fri, 27 Jul 2007 21:29:00 +0000 http://ata.bansal-inc.com/?p=218#comment-836 Marco, good to see that a company of your size admits to its mistakes, that by itself is a good sign of "Doing the right thing"<br/><br/>Oh if you want us to review one of your Ubuntu based system that would be wonderful:) <br/><br/>Seriously though, thanks again, its good to see Dell are getting out there and finding out what people think of their products. Marco, good to see that a company of your size admits to its mistakes, that by itself is a good sign of “Doing the right thing”

Oh if you want us to review one of your Ubuntu based system that would be wonderful:)

Seriously though, thanks again, its good to see Dell are getting out there and finding out what people think of their products.

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5795 Unknown Fri, 27 Jul 2007 21:28:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5795 Marco,<BR/><BR/>Firstly, thanks for actually giving a darn and submitting a comment. <BR/><BR/>As you can see its not just me who has had issues with Dell. I still purchase Dell servers, 5 every month roughly, but I do hear about issues with them, yet I do have brand loyalty, or I would not be spending my clients money on Dell products.<BR/><BR/>The article I posted was ment to be humorous one, but on the same token serious, I do believe every company has bad times, if it wasnt for these times how would they learn to improve themselves or recognise their mistakes?<BR/><BR/>The M90 laptop is a good machine, but the problems I have had and my partner have had do kind of scare me off buying another Dell precision workstation. <BR/><BR/>I am not saying that you cant have a bad batch once and a while, but two laptops bought at different times? <BR/><BR/>Marco, you do have my brand loyalty, I will still be buying Dell servers, but <BR/>there is only a certain amount of loyalty I can have, if clients servers have issues, common ones to them, I will have to change.<BR/><BR/>Again though Marco, thanks! Marco,

Firstly, thanks for actually giving a darn and submitting a comment.

As you can see its not just me who has had issues with Dell. I still purchase Dell servers, 5 every month roughly, but I do hear about issues with them, yet I do have brand loyalty, or I would not be spending my clients money on Dell products.

The article I posted was ment to be humorous one, but on the same token serious, I do believe every company has bad times, if it wasnt for these times how would they learn to improve themselves or recognise their mistakes?

The M90 laptop is a good machine, but the problems I have had and my partner have had do kind of scare me off buying another Dell precision workstation.

I am not saying that you cant have a bad batch once and a while, but two laptops bought at different times?

Marco, you do have my brand loyalty, I will still be buying Dell servers, but
there is only a certain amount of loyalty I can have, if clients servers have issues, common ones to them, I will have to change.

Again though Marco, thanks!

]]> By: Michael http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-835 Michael Fri, 27 Jul 2007 21:24:00 +0000 http://ata.bansal-inc.com/?p=218#comment-835 This definitely shows that Dell cares, to say the least. I'm willing to listen to what they have to say. I've had mixed experiences with Dell products. On Both ends of the scale. Had an inspiron a while back that seemed cursed, and after many hours on the phone with Dell, they sent me a new one that was exactly the opposite. It worked years without any issues. I guess maybe Dell's problem might be consistency. Though i can't say they weren't willing to listen - their customer service has been fairly consistent over the years. I can clearly remember myself thinking about Thinkpads (no pun intended). Though I might have some loyalty left over for dells, they do make some good servers. This definitely shows that Dell cares, to say the least. I’m willing to listen to what they have to say. I’ve had mixed experiences with Dell products. On Both ends of the scale. Had an inspiron a while back that seemed cursed, and after many hours on the phone with Dell, they sent me a new one that was exactly the opposite. It worked years without any issues. I guess maybe Dell’s problem might be consistency. Though i can’t say they weren’t willing to listen – their customer service has been fairly consistent over the years. I can clearly remember myself thinking about Thinkpads (no pun intended). Though I might have some loyalty left over for dells, they do make some good servers.

]]> By: Marco@Dell http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-834 Marco@Dell Fri, 27 Jul 2007 20:25:00 +0000 http://ata.bansal-inc.com/?p=218#comment-834 Appreciate all of your comments. We are the first admit we’ve made mistakes in the past and we’re focused fixing them and doing what’s best for our customers. We’ve invested heavily in quality and customer satisfaction recently and while we know the transformation will not happen overnight, we believe it’s a step in the right direction. We’re committed to keeping the lines of <a HREF="http://www.dell.com/conversations/" REL="nofollow">communication</a> open and we’ll continue to listen and learn from our customers.<br/><br/>Karl, happy to discuss reviews of Dell products. I’ll shoot you an email soon. <br/> <br/>Psymon, thanks for raising the issue. I am happy to hear that loyalty is keeping you as a customer, however we hope to prove that we are worthy of your business through our actions.<br/><br/>Thanks again to all of you for your comments! Appreciate all of your comments. We are the first admit we’ve made mistakes in the past and we’re focused fixing them and doing what’s best for our customers. We’ve invested heavily in quality and customer satisfaction recently and while we know the transformation will not happen overnight, we believe it’s a step in the right direction. We’re committed to keeping the lines of communication open and we’ll continue to listen and learn from our customers.

Karl, happy to discuss reviews of Dell products. I’ll shoot you an email soon.

Psymon, thanks for raising the issue. I am happy to hear that loyalty is keeping you as a customer, however we hope to prove that we are worthy of your business through our actions.

Thanks again to all of you for your comments!

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5796 Unknown Fri, 27 Jul 2007 20:08:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5796 Mister Dell Guy I have noticed sliding quality on the new dell purchases my company had made within the last 6 months as well. We used to love you guys now we are hesitating on our next big purchase. We have been looking @ new vendors per my manager. Uggg Gateways are ugly Mister Dell Guy I have noticed sliding quality on the new dell purchases my company had made within the last 6 months as well. We used to love you guys now we are hesitating on our next big purchase. We have been looking @ new vendors per my manager. Uggg Gateways are ugly

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5797 Unknown Fri, 27 Jul 2007 19:43:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5797 Thanks Marco we appreciate you stopping by I also have noticed issues on machines we have purchased recently as well. We had a relatively new machine about 1 year and 1 month old. Its ac adapter started sparking and according to dell it had snaped in its snaping point - and because it was out of warranty we would have to buy a new one.<BR/><BR/>Dont you think if you know this is the snapping point you would make it stronger or at least honor the warranty that was a few weeks over?<BR/><BR/>I have had dell latitudes for 4+ years and they took beatings and never had these types of issues.<BR/><BR/>I have been hearing it from my users that the wear and tear on the laptops cause a lot more issues recently (last 12 months) more than ever before.<BR/><BR/>I have not had ANY issues with servers but we have had a few high end dimesions with bad motherboards in the last batch - 6 out of 100.<BR/><BR/>@Marco from Dell<BR/><BR/>We never had those issues before either. <BR/><BR/>We would love an opportunity to review your products going forward and would be very open minded. Let us know if you are interested and you can shoot me an email @ karlgee at optonline dot net Thanks Marco we appreciate you stopping by I also have noticed issues on machines we have purchased recently as well. We had a relatively new machine about 1 year and 1 month old. Its ac adapter started sparking and according to dell it had snaped in its snaping point – and because it was out of warranty we would have to buy a new one.

Dont you think if you know this is the snapping point you would make it stronger or at least honor the warranty that was a few weeks over?

I have had dell latitudes for 4+ years and they took beatings and never had these types of issues.

I have been hearing it from my users that the wear and tear on the laptops cause a lot more issues recently (last 12 months) more than ever before.

I have not had ANY issues with servers but we have had a few high end dimesions with bad motherboards in the last batch – 6 out of 100.

@Marco from Dell

We never had those issues before either.

We would love an opportunity to review your products going forward and would be very open minded. Let us know if you are interested and you can shoot me an email @ karlgee at optonline dot net

]]> By: Psymon101 http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-833 Psymon101 Fri, 27 Jul 2007 19:28:00 +0000 http://ata.bansal-inc.com/?p=218#comment-833 Marco,<br/><br/>Firstly, thanks for actually giving a darn and submitting a comment. <br/><br/>As you can see its not just me who has had issues with Dell. I still purchase Dell servers, 5 every month roughly, but I do hear about issues with them, yet I do have brand loyalty, or I would not be spending my clients money on Dell products.<br/><br/>The article I posted was ment to be humorous one, but on the same token serious, I do believe every company has bad times, if it wasnt for these times how would they learn to improve themselves or recognise their mistakes?<br/><br/>The M90 laptop is a good machine, but the problems I have had and my partner have had do kind of scare me off buying another Dell precision workstation. <br/><br/>I am not saying that you cant have a bad batch once and a while, but two laptops bought at different times? <br/><br/>Marco, you do have my brand loyalty, I will still be buying Dell servers, but <br/>there is only a certain amount of loyalty I can have, if clients servers have issues, common ones to them, I will have to change.<br/><br/>Again though Marco, thanks! Marco,

Firstly, thanks for actually giving a darn and submitting a comment.

As you can see its not just me who has had issues with Dell. I still purchase Dell servers, 5 every month roughly, but I do hear about issues with them, yet I do have brand loyalty, or I would not be spending my clients money on Dell products.

The article I posted was ment to be humorous one, but on the same token serious, I do believe every company has bad times, if it wasnt for these times how would they learn to improve themselves or recognise their mistakes?

The M90 laptop is a good machine, but the problems I have had and my partner have had do kind of scare me off buying another Dell precision workstation.

I am not saying that you cant have a bad batch once and a while, but two laptops bought at different times?

Marco, you do have my brand loyalty, I will still be buying Dell servers, but
there is only a certain amount of loyalty I can have, if clients servers have issues, common ones to them, I will have to change.

Again though Marco, thanks!

]]> By: NinjaAdmin http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-830 NinjaAdmin Fri, 27 Jul 2007 18:08:00 +0000 http://ata.bansal-inc.com/?p=218#comment-830 Mister Dell Guy I have noticed sliding quality on the new dell purchases my company had made within the last 6 months as well. We used to love you guys now we are hesitating on our next big purchase. We have been looking @ new vendors per my manager. Uggg Gateways are ugly Mister Dell Guy I have noticed sliding quality on the new dell purchases my company had made within the last 6 months as well. We used to love you guys now we are hesitating on our next big purchase. We have been looking @ new vendors per my manager. Uggg Gateways are ugly

]]> By: Karl L. Gechlik http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-829 Karl L. Gechlik Fri, 27 Jul 2007 17:43:00 +0000 http://ata.bansal-inc.com/?p=218#comment-829 Thanks Marco we appreciate you stopping by I also have noticed issues on machines we have purchased recently as well. We had a relatively new machine about 1 year and 1 month old. Its ac adapter started sparking and according to dell it had snaped in its snaping point - and because it was out of warranty we would have to buy a new one.<br/><br/>Dont you think if you know this is the snapping point you would make it stronger or at least honor the warranty that was a few weeks over?<br/><br/>I have had dell latitudes for 4+ years and they took beatings and never had these types of issues.<br/><br/>I have been hearing it from my users that the wear and tear on the laptops cause a lot more issues recently (last 12 months) more than ever before.<br/><br/>I have not had ANY issues with servers but we have had a few high end dimesions with bad motherboards in the last batch - 6 out of 100.<br/><br/>@Marco from Dell<br/><br/>We never had those issues before either. <br/><br/>We would love an opportunity to review your products going forward and would be very open minded. Let us know if you are interested and you can shoot me an email @ karlgee at optonline dot net Thanks Marco we appreciate you stopping by I also have noticed issues on machines we have purchased recently as well. We had a relatively new machine about 1 year and 1 month old. Its ac adapter started sparking and according to dell it had snaped in its snaping point – and because it was out of warranty we would have to buy a new one.

Dont you think if you know this is the snapping point you would make it stronger or at least honor the warranty that was a few weeks over?

I have had dell latitudes for 4+ years and they took beatings and never had these types of issues.

I have been hearing it from my users that the wear and tear on the laptops cause a lot more issues recently (last 12 months) more than ever before.

I have not had ANY issues with servers but we have had a few high end dimesions with bad motherboards in the last batch – 6 out of 100.

@Marco from Dell

We never had those issues before either.

We would love an opportunity to review your products going forward and would be very open minded. Let us know if you are interested and you can shoot me an email @ karlgee at optonline dot net

]]> By: Marco@Dell http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-828 Marco@Dell Fri, 27 Jul 2007 17:31:00 +0000 http://ata.bansal-inc.com/?p=218#comment-828 Psymon, I just wanted to drop by to add some perspective to your post. Sorry to hear that you and your friend have experienced component failures with the M90. I hope we can agree that such failures can and do occur from time to time with anyone's products. Your posts implies that there are pervasive problems with this product and Dell products in general. I can assure you that this is not the case. The M90 has had very positive reviews from both <a HREF="http://www.deskeng.com/ME2/Audiences/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=DD1FFAE70DB44B09ACA5E714982B9CA6&AudID=2FC31F0C0A2E42978C555C9CA2D3F0EA" REL="nofollow">media</a> and <a HREF="http://www.notebookreview.com/default.asp?newsID=3047" REL="nofollow">customers</a>. While we are not perfect, we do take quality and product testing very seriously and, along with an emphasis on things like more innovative features, more distinctive industrial designs and developing more ways to purchase and communicate with us, it is integral to our turnaround strategy. We can only hope that this experience will not overshadow your positive history with Dell. Psymon, I just wanted to drop by to add some perspective to your post. Sorry to hear that you and your friend have experienced component failures with the M90. I hope we can agree that such failures can and do occur from time to time with anyone’s products. Your posts implies that there are pervasive problems with this product and Dell products in general. I can assure you that this is not the case. The M90 has had very positive reviews from both media and customers. While we are not perfect, we do take quality and product testing very seriously and, along with an emphasis on things like more innovative features, more distinctive industrial designs and developing more ways to purchase and communicate with us, it is integral to our turnaround strategy. We can only hope that this experience will not overshadow your positive history with Dell.

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5798 Unknown Thu, 26 Jul 2007 14:20:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5798 Yeah, its a sad state of affairs, seems like Walmart is where all the good`ol companies go to pasture:) Yeah, its a sad state of affairs, seems like Walmart is where all the good`ol companies go to pasture:)

]]> By: Psymon101 http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-802 Psymon101 Thu, 26 Jul 2007 12:20:00 +0000 http://ata.bansal-inc.com/?p=218#comment-802 Yeah, its a sad state of affairs, seems like Walmart is where all the good`ol companies go to pasture:) Yeah, its a sad state of affairs, seems like Walmart is where all the good`ol companies go to pasture:)

]]> By: Unknown http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-5799 Unknown Thu, 26 Jul 2007 06:10:00 +0000 http://ata.bansal-inc.com/?p=218#comment-5799 Crazy how QA is always on of the first signs of a faltering situation for a company. Crazy how QA is always on of the first signs of a faltering situation for a company.

]]> By: Commodore http://www.asktheadmin.com/2007/07/dell-and-wal-mart.html/comment-page-1#comment-797 Commodore Thu, 26 Jul 2007 04:10:00 +0000 http://ata.bansal-inc.com/?p=218#comment-797 Crazy how QA is always on of the first signs of a faltering situation for a company. Crazy how QA is always on of the first signs of a faltering situation for a company.

]]>